Modular Phone/PBX/Key Solutions for Small/Medium Businesses
TekOps, Inc. has pioneered some aspects of small/medium business phone systems in recent years. Your phone is one of the most important aspects of your business. Your business couldn't function with out. But some days do you feel like "it works but not well". We can provide your small or medium business (YES whether you have 1 employee or 400) we can help you design and implement a solution using our modular technology that gives you control of your business communications and your time. Every one of our systems includes the following basic features (because we believe that are basic features, not addons for which some firms will charge you):
- voicemail boxes and voicemail to email
- cellphone/pager notification of voicemail
- virtual extensions
- private extensions
- music on hold
- caller id
- Voice-over-Internet-Protocol
- pin-code LD authorization
- pin-code access for outside line
- best-of-breed components (cisco, nortel/aastra, polycom, etc.)
- limited add/change/move
Advanced modules (upgrades)
- Backup PBX
- Call Center support with ACD, multiple queues, training capabilities
- Multi-line, Multi-phone field offices with encrypted uplink to core PBX
- 8XX support
We offer several types of phone systems, one of them will fit your need and offer ROI:
| Class | Description | Key Benefits | Concerns |
| Local Hosted | All aspects of the phone sysem/pbx are hosted at your business location | You control all aspects of system. Might be only option in extremely remote locations | Requires specialize personnel on-staff to administrate Hard to upgrade Architecture outdates/obsolesses |
| Hybrid Hosted | Physical Core system is located in your office or Data Center; some portion of the administration/management is hosted by TekOps, Inc. or other vendor such as Bellsouth, etc. | Leverage vendor expertise to avoid hiring dedicated personnel. Vendor can upgrade/manage system remotely | Dependent upon vendor for phone system functionality |
| Hosted | Core phone system or PBX is entirely hosted by TekOps, Inc. or a vendor (e.g., Qwest, Bellsouth, AT&T, etc.) | Vendor responsible for all aspects of system. Becomes a "service" to your business. | May not be feature-rich. Not an asset. The main ocmmunications method of your business is controlled by somebody else. |
Contact our Telephone experts today for answers, demonstrations, service and support!
